• 1) Web / Reseller Hosting Services — Acceptable Use Policy

    I. Server Resources

    Clouveo reserve the right to suspend or terminate any service abusing server resources. This includes, but is not limited to: CPU Usage, RAM Usage and I/O resources. It is at Clouveos discretion as to whether a service is abusing server resources.
  • II. Prohibited Content

    Services used by Clouveo are to be used for lawful purposes only, Clouveo strictly forbids the use of our services for anything which may be in breach of the law, this includes, but is not limited to:
    • Pirated/Cracked Software
    • Sending of spam/unsolicited emails
    • The discussion of hacking
    • The storage/use of tools intended for hacking purposes
    • The storage/use of tools used to disrupt/attack other networks or services
    • Content that may be in breach of Copyright Laws
    • The storage or use of child pornography is strictly prohibited
    Clouveo reserve the right to take necessary action against service users who are in breach of the Law or any of the points outlined on this page.
  • III. Malicious Activity

    Clouveo strictly prohibits the use of tools/services, or the promotion/discussion of services used to breach, or attack networks/services. Clouveo reserve the right to take action (with or without warning) against the service(s) involved, this may include immediate suspension or termination. It is at Clouveos discretion as to what classes as Malicious Activity.
  • IV. Reseller Responsibility

    By being a reseller of our services, the reseller account holder is responsible for all of the sub-accounts created under the reseller account. The reseller account holder is responsible for ensuring that all sub-accounts are not in breach of our Terms of Service. Clouveo will review breaches on a case by case basis and reserve the right to suspend offending sub-accounts. At worst, Clouveo reserve the right to suspend or terminate the whole reseller account if sub-accounts are in breach of any of the points outlined on this page.
  • V. Account Transfers

    Clouveo offer a free, complimentary account transfer service. Clouveo will transfer upto 75 individual cPanel accounts free of charge. Clouveo will only transfer accounts from other cPanel servers which have the ability to use the full backup feature. In addition, Clouveo makes no guarantee as to how quickly accounts will be transferred, this is a complimentary service and therefore any other incidents that should arise will take priority.
  • 2) Cloud Servers — Acceptable Use Policy

    I. Server Resources

    Clouveo reserve the right to suspend or terminate any service abusing server resources. This includes, but is not limited to: CPU Usage, I/O resources and Bandwidth speed. It is at Clouveo discretion as to whether a service is abusing server resources.
  • II. CPU Usage

    In order to allow fair usage to all of our clients, we request clients do not use more than 60% of their allocated CPU Cores for longer than 2 hours or any extensive period of time. Clients who utilize full CPU Cores which negatively impacts performance on the host node may be requested to reduce their usage; Clouveo also reserves the right to implement further limitations, stop/restart the VPS or suspend the VPS completely, for more serious offenses.
  • III. Prohibited Content

    Services used by Clouveo are to be used for lawful purposes only, Clouveo strictly forbids the use of our services for anything which may be in breach of the law, this includes, but is not limited to:
    • The sending of spam/unsolicited and bulk/mass emails
    • The discussion of hacking tools/services
    • The storage/use of tools intended for hacking purposes
    • The storage/use of tools used to disrupt/attack networks or services
    • Content that may be in breach of Copyright Laws
    • The storage or use of child pornography
    • The use/running of Mining applications is forbidden
    Clouveo reserve the right to take necessary action against service users who are in breach of the Law or any of the points outlined on this page.
  • IV. Malicious Activity

    Clouveo strictly prohibits the use of tools/services, or the promotion/discussion of services used to breach, or attack networks/services. Clouveo reserve the right to take action (with or without warning) against the service(s) involved, this may include immediate suspension or termination. It is at Clouveos discretion as to what classes as Malicious Activity.