Articles

 Can I have a refund?

Clouveo offer a 14 day money back guarantee for the first service a client purchases with us, the...

 Do you charge VAT?

Clouveo charge VAT to customers located in the EU at the rate of your country of residence - We...

 How do I cancel my service?

In order to cancel your service please take the following steps: Login to the client area...

 How do I upgrade or downgrade my service?

Please refer to the guides below to upgrade or downgrade your service.Upgrading your service:...

 What is your SLA?

The services in which Clouveo provides are backed by a standard 99.9% uptime guarantee,...

 What payment methods are accepted?

Clouveo currently accept payments via PayPal, Debit/Credit Card and Cryptocurrency via Coinify....

 Where can I find my control panel login details?

All information for your service will be sent to you via email when your service is activated,...

 Why was my order marked as Fraud?

Clouveo undertake both automatic and manual fraud check processes for the first order each client...